PROJECT DOSSIER / BOOK
Hola Alpaca
Phone-based visit arrangements replaced by online booking, online payments, and an integrated WooCommerce store.
From phone calls to online booking
Visit dates had previously been arranged by phone. The new platform allows customers to select an available date and pay online.
Implementation from an existing brand guide
The visual layer was implemented from a brand guide prepared by another agency and translated into a responsive digital experience.
Booking and commerce in one system
WooCommerce and YITH Booking connect visit reservations, payments, and the sale of alpaca wool products.
The outcome
Customers can complete the booking and payment journey independently while the business manages reservations and online sales within one platform.
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